Privacy Policy
Effective Date: August 2, 2026
Welcome to SecureMyInstall.com, operated by Secure Installation & Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or request our services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Service address
- Billing information (if applicable)
Device & Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Website usage data
- Cookies and analytics data
Service Information
- Details about the service you request
- Photos or videos you voluntarily provide for diagnostics
- Appointment history
- Service records
- Customer feedback and reviews
2. How We Use Your Information
We use your information to:
- Schedule and provide requested services
- Contact you regarding appointments
- Respond to inquiries and customer support requests
- Process payments where applicable
- Improve our website and services
- Send service updates and maintenance reminders
- Prevent fraud and unauthorized activities
- Comply with legal obligations
3. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:
- Payment service providers
- Delivery or logistics partners (if applicable)
- IT and website service providers
- Government authorities or law enforcement when required by law
All third parties are expected to protect your information appropriately.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your data, no method of transmission over the internet or electronic storage is completely secure.
6. Mobile, Computer & Laptop Repairs
Before submitting any mobile phone, computer, or laptop for repair, customers are strongly advised to back up all important data.
Secure Installation & Services is not responsible for:
- Loss of data
- Deleted files
- Password or account issues
- Software corruption
- Operating system failures
- Data recovery after hardware failure
7. CCTV Installations
Information collected through CCTV systems installed by us belongs to the customer.
Secure Installation & Services does not access, monitor, store, or control CCTV footage after installation unless specifically requested by the customer for maintenance or technical support.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage users to review their privacy policies before providing personal information.
9. Data Retention
We retain customer information only for as long as necessary to:
- Provide services
- Maintain service records
- Process warranty claims
- Meet legal, accounting, or business requirements
When information is no longer required, it will be securely deleted or anonymized where practical.
10. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Update your contact details
- Request deletion of your personal information where permitted by law
To make such a request, please contact us using the details below.
11. Children’s Privacy
Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Secure Installation & Services
Website: https://securemyinstall.com
Email: support@securemyinstall.com
Phone: +880 1352-341767
Location: Feni Sadar, Feni, Bangladesh